At FIBU, we take your privacy seriously. This policy explains how we collect, use, and safeguard the personal information you provide when visiting our website. It also outlines your rights regarding how your data is handled and the steps you can take to update or access the information you have shared with us.
Collection and Use of Personal Information
We gather certain types of personal information from you when you interact with our site, including:
- Basic contact details like your name, email address, mailing address, and phone number.
- Billing information such as your name and billing address.
- Automatic data collection, including your IP address, browser type, entry/exit pages, and operating system, similar to most websites.
We use this data for several purposes, including:
- Processing and fulfilling your orders.
- Sending order confirmations and shipping details.
- Providing you with product updates or warranty information.
- Addressing customer service inquiries and managing your account.
- Responding to your questions and feedback.
Referrals and Sharing Features
If you choose to refer a friend to our site using our email referral tool, we will collect your friend's email address to send them a one-time invitation. We do not store this information and only use it for the intended purpose. Your friend can contact us to request the removal of their information.
Social Login Services
You have the option to sign in to our website using third-party login services such as Facebook Connect. These services authenticate your identity and may share certain personal details like your name and email address.
Data Sharing
We respect your privacy and will only share your personal information with third parties as described in this policy. We do not sell your personal data.
In white-labeled campaigns, we may share your name, email address, and order details with partner companies. This data is encrypted and securely transmitted. Once shared, plain-text data is removed from our system.
We may also share your data with trusted service providers who help us deliver products, services, or customer support. These providers are authorized to use your data only for the services they perform.
Legal Disclosures
In certain circumstances, we may disclose your personal information:
- To comply with legal obligations (e.g., subpoenas or court orders).
- To protect our rights, property, or the safety of others.
- In connection with a business merger, acquisition, or asset sale. You will be notified of any changes to how your information is used.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, remember preferences, and collect usage data. Third-party partners may also use cookies for non-personal information to help deliver personalized content.
Flash cookies may be used for enhanced site functionality and are managed differently from standard browser cookies.
Behavioral Advertising
We partner with third-party networks to deliver personalized ads based on your browsing behavior. You may opt-out of targeted ads, though general ads may still appear.
External Links
Our site may include links to third-party websites. Their privacy practices may differ from ours, and we encourage you to review their policies before submitting any personal information.
Data Retention
We retain your personal information as long as your account is active or as needed for service delivery. You can request account closure or data deletion. We retain information only as required to comply with legal obligations and resolve disputes.
Deletion and Deactivation
You can update or remove your personal data by logging into your account, contacting our support team, or submitting a written request. We aim to keep your data accurate and up-to-date.
Security
We implement industry-standard security measures, including SSL encryption, to protect your data. While no method is 100% secure, we work diligently to protect your information.
You may complete purchases via our secure gateway or third-party services like PayPal, which are governed by their respective privacy policies.
Social Media and Widgets
Our website may include social features like Facebook "Like" buttons, which may collect your IP address and visited pages. These features are governed by the privacy policies of the respective platforms.
Testimonials
With your permission, we may display customer testimonials. If you wish to update or remove your testimonial, please contact us.
Policy Updates
We may update this Privacy Policy periodically. Material changes will be communicated via email or site notice. We encourage you to review this policy regularly.
Contact Information
If you have any questions or requests regarding your personal data, please contact our support team. We’ll respond within 24 hours.
